Frequently Asked Questions
Everything you need to know about your Cherrykitten shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days, while express shipping options can arrive within 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please contact our support team to initiate a return label.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles.
Do you ship internationally?
Yes, Cherrykitten ships to over 50 countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 2-hour window where changes can be made. Please email our support team immediately if you need to modify your order.